A New Normal in Real Estate

COVID-19 Real Estate Listing and Showing Guidelines

A prevention plan during the coronavirus pandemic

While Los Angeles, Beverly Hills, and neighborhoods around America relax stay-at-home recommendations, real estate agents must implement consistent policies that protect the public.

Real estate agents are independent contractors and must operate under a principal broker.  Different agents and brokerages will have unique responses to the coronavirus pandemic.  Some will choose to lead with caution and others may lead with negligence.

At Coldwell Banker Realty in Beverly Hills, I have the guidance and understanding to lead with caution.  When you choose to list your home for sale with me, I promise to protect you and your families.  My clients, homebuyers, and other agents should feel safe while they shop for homes so that they can comfortably make buying decisions without distractions.

In order to protect all consumers who work with me, I will operate my business under the recommendations set forth by the Centers for Disease Control and Prevention (CDC), National Association of Realtors (NAR), California Association of Realtors (CAR), and Greater Los Angeles Realtors Association (BHGLAAR).



Buyers interested in viewing a property for sale should be prepared to schedule a private appointment even during open houses.  Contact a listing agent to schedule a showing appointment and be prepared to sign any required coronavirus risk acknowledgments electronically before your showing.

  • Are you interested in viewing a home for sale? Great! It’s time to schedule an appointment.
  • Homebuyers and sellers must sign the CAR/PEAD form before showings in California

Buyers should have their pre-approval letters ready if they want to go beyond virtual tours.  Many sellers are now requiring buyers to be qualified and show proof of funds prior to scheduling showings.  Mortgage requirements at many banks have also changed and an up-to-date pre-approval has never been more important than it is today.

  • Be prepared to furnish your pre-approval and proof of funds before scheduling a property showing

Buyers, sellers, and agents should monitor their health for COVID-19 symptoms prior to showings.  If any symptoms are present, the showing should be rescheduled for a later date.  Any healthy person in close contact with potentially infected individuals should not attend showings in person and should request a reasonable accommodation.

Older adults and individuals with underlying health conditions are advised by the CDC to avoid public environments and should reconsider viewing properties in person unless it is absolutely necessary.  If you are sick or have traveled within the past 14 days prior to your showing, please reschedule your appointment for a later time.

  • If you are sick please reschedule your showing

If requested by a seller, the temperature of individuals entering a home may be checked prior to entry.  Prospective purchasers may be required by a seller or agent to wear facemasks, disposable booties, or gloves depending on local requirements.

  • Wear personal protective equipment during your showing

Agents and clients must sanitize or wash their hands before entering a property.  Agents should also sanitize their hands before touching lockboxes and advise anyone entering a home not to touch surfaces around the home.  Placing your hands in your pockets may help you avoid the temptation to touch areas around the property.

  • Wash or sanitize your hands before each showing
  • Limit the surfaces you touch

Agents and homebuyers should practice social distancing during the entire showing and must maintain a minimum distance of separation.  No more than three individuals should be inside a residence at a time.  Agents and homebuyers should also limit the time they spend inside during showings.

  • No more than 3 individuals should be inside a property at a time
  • Maintain a minimum distance apart from others at showings
  • Limit the time you spend inside the home

Agents should leave the lights on and interior doors open prior to showings.  All interior closets, bathrooms, and basement doors should be left open in order to limit the number of times people come in contact with surfaces around the home.  Customers and clients viewing property should not touch door handles or light switches during showings.



The listing agent or seller should turn the lights off and secure exterior doors after showings unless special instructions are given.

Carefully remove gloves, booties, or personal protective equipment by turning them inside out and disposing of them in a trash bag.  The trash bag should then be closed or ties off after use.

  • Disinfectant wipes, gloves, or booties should NOT be reused or left inside any property
  • Do not leave behind listing flyers or multiple listing service (MLS) sheets after your showing
  • Sanitize and wash your hands off-site before signing your offer to purchase

We can do a better job respecting others when listing and showing homes post COVID-19

Protecting the health and safety of the public is the primary objective of coronavirus guidelines.  Agents can transact business in a responsible way, and help keep the economy healthy.

Real estate professionals and consumers can safely confront coronavirus fear and help stabilize the economy.

Trust Coldwell Banker Realty to put your best interest first

Marc Anthony Davila is a licensed real estate agent in the State of California and the State of Ohio.  With an undergraduate degree in architecture and passion for building, Marc Anthony is prepared to serve ambitious clients during difficult economic times.

Visit Marc Anthony online to learn more about listing your home for sale in Southern California or Northeast Ohio.

If you have real estate needs outside Northeast Ohio or Southern California, reach out to Marc Anthony and connect with other seasoned Coldwell Banker Realty agents around the world.  Coldwell Banker owns hundreds of offices in 44 countries and offers unparalleled relocation services to better assist consumers all around the world.

Fair Housing is equally as important as the health and safety of consumers; these guidelines are not in any way shape or form intended to discriminate against any protected class.  Protect yourself. Protect your family. Wash your hands.

If you or a loved one becomes infected with the coronavirus within 14 days after a showing, contact your agent or the listing brokerage immediately.  Your identity should not be disclosed unless written consent is obtained per the National Association of Realtor recommendation.  Agents should follow the National Association of Realtors guidelines for reporting confirmed cases of COVID-19.  If the agent was in the physical presence of the buyer client within the past 14 days, the agent must immediately inform their human resource representative or broker of record that the agent was exposed to an individual with a confirmed case of COVID-19.  The agent should immediately contact any agent representing a property the buyer client toured in the past 14 days to inform them that their buyer client has a confirmed case of COVID-19; agent should recommend that the seller agent immediately inform their client that they may have been exposed to COVID-19.